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Duckbot

AI agents for all your chat channels

Instant answers on LINE, Messenger, Instagram and your website. Friendly, on-brand, and ready when your customers are.

Book a setup call See how it works

The problem

Repeat FAQs, after-hours gaps, lost leads

Your team is busy. Customers still expect a quick reply. Sound familiar?

Repeat FAQs

Admins answer the same questions again and again.

After-hours gaps

Chats that come in at night wait until morning.

Lost leads

Slow replies send ready buyers somewhere else.

The product

A GenAI agent on your business knowledge

Duckbot learns your info, chats naturally, and knows when to bring a human in.

Understands open questions

Natural conversation using your business info — so customers get answers that sound like you.

Hands off to your team

Passes the chat to an admin when a human is needed. You stay in control.

Takes action in chat

Make a booking, close sales or talk to your systems!

Feature · Customer list

Your customer list builds itself

Duckbot picks up contact details and what each customer is interested in right from the conversation, and adds them to a customer list your admins can view and edit.

  • Contact details and interests captured straight from the chat
  • Open any customer to see their contact info, interests and booking history
  • Add or edit customers whenever you need to
Illustration of the Duckbot dashboard: a customer list next to one customer's details, showing contact info, interests and booking history. Demo data.

Feature · Bookings

Every booking, in one place

Bookings Duckbot takes in chat show up in one list, each marked with where it came from. Your admins can add bookings by hand for walk-ins and phone calls too, so nothing lives in a separate notebook.

  • One list of every booking, from LINE, Facebook or added by an admin
  • Manual bookings for walk-ins and phone calls
  • Human handoff to your admins when a chat needs a person
See it in real case studies
Illustration of the Duckbot dashboard: a bookings list with bookings from LINE, Facebook and ones an admin added for walk-ins and phone calls, next to a new reservation form filled in for a walk-in. Demo data.

Channels

One agent, everywhere your customers chat

Meet people where they already message you — no new app to download.

LINE

Official Account

Facebook

Messenger

Instagram

DM

Beta

Website

Site or CMS embed

Works with the LINE OA you already have.

Use cases

Built for chats that turn into customers

Two examples of how teams use Duckbot today. More on the use cases page, or read our case studies.

Real estate · already serving clients

Property projects, from FAQ to site visit

Project details → book a site visit → hand the lead to a sales consultant.

  1. Answers project, unit and promo questions
  2. Books a viewing slot and collects contact details
  3. Hands a ready-to-visit lead to sales
Explore real estate Read the I-ZEN story
Restaurants

Book a table in chat, staff notified

Guests book via LINE or Facebook. Duckbot confirms, alerts staff, and handles the usual FAQ.

  1. Book via LINE / Facebook
  2. Auto-confirm to the guest
  3. Notify restaurant staff
  4. Reminders + menu, hours & parking FAQ
Explore restaurants

Next step

Let's set up your first Duckbot agent

Our team sets up and trains your agent. Tell us about your channels and we'll take it from there.

Book a setup call

Or email hello@duckbot.ai